Stop Dr. Web Antivirus Update Emails

24 Comments

After months of painful emails about Dr. Web updates, I finally found a solution:

Log in as root (or you can use sudo) and open /etc/drweb/drweb32.ini:

Look for:
CronSummary = Yes

And change it to:
CronSummary = No

Do a restart for the Dr. Web daemon by (add sudo in the beginning if not using root):
/etc/init.d/drwebd restart

That should do it! Seems so easy once you know it.
Please do leave a comment if this works for you :)

The problem:

Just a bit of background about the problem. I have been using Plesk 8.4 and been really happy with it. I’ve gone through all the versions but the latest one Plesk 9.3 had been sending me these weird emails:

From: [email protected]
To: [email protected]
Subject: failure notice

Hi. This is the qmail-send program at example.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

[email protected]>:

--- Below this line is a copy of the message.

Return-Path: [email protected]>
Received: (qmail 22133 invoked by uid 100); 20 Mar 2010 19:00:10 +0000
Date: 20 Mar 2010 19:00:10 +0000
Message-ID: <[email protected]>
From: [email protected] (Cron Daemon)
To: [email protected]
Subject: Cron /opt/drweb/update.pl
Content-Type: text/plain; charset=UTF-8
Auto-Submitted: auto-generated
X-Cron-Env:
X-Cron-Env:
X-Cron-Env: X-Cron-Env:
X-Cron-Env:

Dr.Web (R) update details:
Update server: http://update.msk5.drweb.com/unix/500
Update has begun at Sat Mar 20 19:00:02 2010
Update has finished at Sat Mar 20 19:00:10 2010

Following files has been updated:
/var/drweb/bases/drwtoday.vdb
/var/drweb/bases/dwntoday.vdb
/var/drweb/bases/dwrtoday.vdb
/var/drweb/updates/timestamp

And you usually get one of these an hour! Thats 24 a day! Crazyyyy!

24 Comments (+add yours?)

  1. Treffenplaner
    Apr 11, 2010 @ 10:43:09

    Finally my google search ‘/opt/drweb/update.pl “update details”‘ brought me to your site. I hope your howto will fix this problem for me. Also I hope that the update runs correctly in future when I’m not getting informed by mail.

    Greetings from Germany

    Reply

    • Adeel
      Apr 12, 2010 @ 08:44:16

      I have tested it and it does work fine. Thanks for leaving a comment.

      Reply

  2. Viames
    Apr 18, 2010 @ 09:09:48

    Thank you, solved :)

    Reply

  3. Valentin
    Jul 23, 2010 @ 18:10:36

    Hi. I wanted to personally thank you for the post. I was getting tired of those dumb mails. I was snooping around for a fix but got to your website first. Thanks again.

    Reply

  4. Matt
    Sep 25, 2010 @ 13:42:45

    Brillant… these emails have been driving me crazy for weeks now. Thankyou!

    Reply

  5. Mladen
    Oct 27, 2010 @ 20:58:00

    Thanks a mil

    Reply

  6. james
    Nov 15, 2010 @ 02:33:16

    i really hope this gets rid of my cron emails, “/opt/drweb/update.pl”

    thanks in advance!

    Reply

  7. iFinchy
    Dec 28, 2010 @ 18:26:36

    At last, a wonderful little fix. Thanks and all the best for 2011!

    Reply

  8. Jay B.
    Jan 19, 2011 @ 20:58:49

    Thanks, very much. Fix worked for me.

    Reply

  9. Jczorglub
    Feb 10, 2011 @ 15:49:03

    Your fix works perfectly. Thanks a lot !

    Reply

  10. dratomic
    Apr 20, 2011 @ 08:22:58

    Holy explicit, i’ve been looking for this sooooooo long. Worked like a charm and so easy it isnt funny.

    Reply

  11. BackDraft
    May 23, 2011 @ 17:17:42

    All I have to say is—- Thank You!

    Reply

  12. TiktakNight
    May 30, 2011 @ 12:51:48

    Very good solution!
    Thx a lot, i solved my case!

    Reply

  13. Wouter
    Aug 31, 2011 @ 08:26:48

    Solution is working just fine.

    Reply

  14. Amit
    Sep 10, 2011 @ 15:11:21

    Works Great thanks a lot!

    Reply

  15. Marc
    Sep 19, 2011 @ 11:53:43

    Thank you so much! I was getting nuts with all these DrWeb update mails and could not find anything in Plesk to turn them off.

    Reply

  16. Viggi
    Jan 19, 2012 @ 03:57:14

    Hi, I only started learning linux/unix can one of you please assist me. I got in to the drweb directory but how do I open the drweb32.ini? I tried the open command but nothing happened. Can you please take me from there? Your help is highly regarded. Thnx

    Reply

    • Adeel Ejaz
      Jan 19, 2012 @ 12:44:35

      Hi Viggi,

      You start by doing:
      sudo nano drweb32.ini

      Once you are in the editor, look for the line and make the change. Then use Ctrl + X to Close and press Y and enter to save.

      Reply

      • Viggi
        Jan 20, 2012 @ 03:52:07

        Thnx Adeel, It worked like a charm!

        Reply

  17. Jen
    Mar 09, 2012 @ 23:39:05

    Hello!

    I found this thread via google search because I have started getting these emails from Cron Daemon. Can someone explain why I am recieveing these?

    ERROR: Dr.Web (R) Updater: remote host update.msk3.drweb.com closed connection variant () !
    Dr.Web (R) update details:
    Update server: http://update.msk3.drweb.com/unix/500
    Update has begun at Fri Mar 9 17:00:03 2012 Update has finished at Fri Mar 9 17:01:01 2012

    Following files has been updated:
    /var/drweb/bases/drwdaily.vdb
    /var/drweb/bases/drwtoday.vdb
    /var/drweb/bases/dwntoday.vdb
    /var/drweb/bases/dwrtoday.vdb
    /var/drweb/updates/timestamp

    Much appreciated,

    Jen

    Reply

    • Adeel Ejaz
      Mar 12, 2012 @ 12:05:04

      Its your Plesk server. Ask your hosting company to disable notification emails for Dr. Web.

      Reply

  18. Nilson Silva
    May 02, 2012 @ 20:12:47

    Perfect. Fantastic solution. Simple and functional :-) .

    Reply

  19. Hammy Havoc
    May 07, 2012 @ 17:20:07

    Is there any solution to only receive emails if there is an issue rather than just disabling notifications altogether?

    Reply

    • Adeel Ejaz
      May 07, 2012 @ 19:27:37

      That is exactly what it’s doing at the moment! You are getting emailed because there has been an (doh) issue.

      Reply

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